General Terms and Conditions

By accessing this website and the materials and information contained herein, users confirm they have read, understood and accepted to be bound by these terms and conditions.


This website is the property of Recognos.

In default of specific provisions for a certain content (image, text or another media content), all the rights in the content posted on this website belong to Recognos. Reproducing, copying, distributing or using any information or material without the prior written consent of Recognos is strictly forbidden.
All the rights in the information and materials made available on the website belong to Recognos.

Users shall be fully responsible for observing all the laws and regulations in force, and undertake not to use any system/application or procedure likely to impair the proper operation of our website, or to obtain information which is not normally available to them.

  1. Description of the Service
    Description of the company, the business conducted and the range of services.
  2. Access and registration
    To gain access to the service, the subscriber needs a personal computer, a stable Internet connection and a web browser installed on the computer in order to navigate to Here the user will create a personal account whereby the service can be accessed individually, based on a custom username and password.
  3. Recognos obligations
    Recognos declines any liability for loss of data or information arising from delayed or undelivered orders, caused by events outside the reasonable control of Recognos or its suppliers, or by errors or omissions of the user. Recognos and its suppliers don’t make any express or implied warranty that:

    • the Service will be uninterrupted or error-free;
    • possible defects will be redressed;

    The Service is available 24/7, except for maintenance or repair downtime. Access to the Service can be limited in the peak hours due to limited data processing by the computer systems.

  4. Users’ rights
    The users of this website have the following rights:

    • The right to disagree with these terms and conditions, in which case they should stop using the website.
    • The right to be informed about their data collected by this website.
    • The right to request their data to be deleted or updated, where inaccurate. The data that must be retained under the applicable law cannot be deleted.
    • The right to oppose to processing (marketing communications, newsletters) or to withdraw their consent to processing.

    To exercise these rights, please contact Recognos at the address


    Any dispute arising out of the use of the online Platform and/or the Application and/or the Agreement shall be settled amicably. Where the parties fail to reach an agreement, the dispute shall be referred to the Romanian competent court, whose decision shall be binding on the parties.
    Consumers cannot waive their rights under the law. Any contract clauses which ignore or restrict consumers’ legal rights shall not be null and void.

    Moreover, users are entitled to contact the National Data Protection Authority or authorities if they deem they should defend any of the rights warranted under the applicable law or GDPR.

    Any dispute or mediation proceedings shall be governed by the UE law.

  5. Personal data protection
    Personal data is processed both for the purpose of providing the Service and for providing marketing information or communications by currier, mail, e-mail, phone, fax or by other means, for statistics or for preventing/identifying fraud, etc.The data provided for Service provision purposes is confidential and used exclusively within the framework of the contractual relationship between the subscriber and Recognos. The data collected is not disclosed to third parties; personal data may be disclosed to public authorities which need it to conduct any investigation under the law.Subscribers shall be fully responsible for the use of their personal account and password. Recognos declines any liability related to the privacy of such data. By registration, subscribers have the obligation to provide accurate and complete data.In accordance with Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, Recognos clients have the right of access, to rectification, to oppose, to be informed, not to be subject to an individual decision and the right of action in court; all these rights are subject to a written, dated and signed application sent to Recognos at the registered office/e-mail address provided in the Contact section.
  6. Exclusions
    Recognos shall be held harmless of any legal responsibility or damage caused by the use of this website and its content, or by any failure, malware or other systems that affect the user in any way whatsoever.
    Recognos declines any contractual liability for the information posted on this website and, although it does its best to provide accurate information, it cannot be held liable if any information proves to be false.The user understands that the provision of the Service can be amended/terminated at any time by the Provider.Recognos declines liability for any downtime of the website.

    General terms
    Users are recommended to check these Terms and Conditions on a regular basis.


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